Shipping Policy
Digital Products Only
THE CROCHET LABS sells digital crochet patterns exclusively. No physical products are shipped.
Delivery Method
All digital files are delivered by instant download. A download link is automatically sent to the email address provided at checkout.
Delivery Time
Delivery is immediate. Most customers receive their download link within minutes. In rare cases, email delays may occur depending on your email provider.
Shipping Fees
There are no shipping fees, as all products are digital.
Issues With Download
If you do not receive your download link, check your spam or promotions folder. If the issue persists, contact tcl4support@gmail.com and your files will be resent.
Incorrect Email Address
The customer is responsible for entering a valid email at checkout. If an incorrect email address is provided, contact support with proof of purchase to receive the files.